Glossary O
Glossary O
Deutsch: Organisation / Español: Organización / Português: Organização / Français: Organisation / Italian: Organizzazione
Organisation in the context of quality management refers to the structured system and processes through which a company or entity manages its operations to meet quality standards. It involves defining roles, responsibilities, and workflows that ensure products or services consistently meet customer and regulatory requirements.
Deutsch: Organismus / Español: Organismo / Português: Organismo / Français: Organisme / Italiano: Organismo /
Organism in the quality management context refers to a systematic entity within an organization that encompasses all aspects of its structure, processes, and culture. This term is often used metaphorically to describe how a company functions and adapts to its environment, similar to how a biological organism operates in its ecosystem. Quality management within an organization involves treating it as a living organism, constantly evolving and responding to changes to ensure its health and success.
Deutsch: Ausrichtung / Español: Orientación / Português: Orientação / Français: Orientation / Italiano: Orientamento
Orientation in the context of quality management refers to the strategic alignment and direction of an organization’s quality management efforts. It involves guiding principles, objectives, and practices that ensure all activities and processes are focused on achieving and maintaining high quality standards.
Deutsch: OSI / Español: OSI / Português: OSI / Français: OSI / Italiano: OSI
"OSI" is typically used as an acronym for the "Open Systems Interconnection" reference model, which is a framework for the design and implementation of network protocols. It is widely used in the field of computer networking to describe the functional layers of communication between devices on a network.
Deutsch: Überdokumentation / Español: Sobredocumentación / Português: Superdocumentação / Français: Surdocumentation / Italiano: Iperdocumentazione
Overdocumentation refers to the excessive creation or maintenance of documentation within quality management systems, where the volume of records, procedures, or instructions surpasses the actual requirements for compliance, operational efficiency, or risk mitigation. While documentation is a cornerstone of quality assurance, its proliferation without clear purpose can lead to inefficiencies, increased costs, and diminished usability. This phenomenon is particularly prevalent in industries subject to stringent regulatory frameworks, such as pharmaceuticals, aerospace, or medical devices, where the fear of non-compliance often drives organizations to err on the side of caution.
Deutsch: Überschätzung / Español: Sobreestimación / Português: Superestimação / Français: Surestimation / Italiano: Sovrastima
Overestimation in the quality management context refers to the act of inaccurately evaluating a product, process, or capability as being of higher quality, reliability, or performance than it truly is. This misjudgment can lead to unrealistic expectations, planning errors, and potential failures in delivering quality outcomes.
Deutsch: Überproduktion / Español: Sobreproducción / Português: Superprodução / Français: Surproduction / Italiano: Sovrapproduzione
Overproduction in the quality management context refers to the production of goods beyond what is needed to meet immediate customer demand. It is considered one of the primary types of waste (or "Muda" in Japanese) in Lean Manufacturing and other quality management philosophies. Overproduction leads to excess inventory, increased storage costs, and the potential for wasted resources, including materials, labor, and capital. It can also result in product Obsolescence and a reduction in cash flow, impacting overall operational efficiency and profitability.