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"OSI" is typically used as an acronym for the "Open Systems Interconnection" reference model, which is a framework for the design and implementation of network protocols. It is widely used in the field of computer networking to describe the functional layers of communication between devices on a network.

In a quality management context, OSI may be used in the context of IT systems, where the quality and reliability of communication and data transfer is important for the performance and effectiveness of the overall system. In this context, an effective quality management system will include processes and procedures for ensuring that network protocols and systems are designed, implemented, and maintained in accordance with established standards and best practices.

Examples of the use of OSI in quality management of IT systems include:

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