Glossary / Lexicon

Deutsch: Fluß / Português: Fluxo / Français: Flow -/ Italiano: Flow

In the quality management context, "flow" refers to the movement or progression of a product, service, or information through the stages of a process or system. In a quality management context, flow refers to the movement of products, services, or information through the various stages of production, delivery, or distribution.

The goal of flow management is to ensure that the process or system is efficient, effective, and produces consistent results.

Examples of flow in the quality management context include:

• The flow of raw materials through a manufacturing process to produce finished products
• The flow of customer orders through a supply chain, from receiving the order to delivering the product to the customer
• The flow of information through a Quality management system, from capturing customer requirements to recording and tracking quality data
• The flow of patient information through a healthcare system, from patient admission to discharge
• The flow of product design through a product development process, from initial concept to final product release

Effective flow management is an important aspect of quality management, as it helps organizations to minimize waste, reduce errors, and improve the efficiency and effectiveness of their processes and systems. By improving flow, organizations can achieve better results, improve customer satisfaction, and increase the success of their products or services in the market.