Deutsch: Qualität / Español: Calidad / Português: Qualidade / Français: Qualité / Italiano: Qualità /
Quality in the industrial or service context is an attribute of a product or service. For easier reading we will write "product" but mean "product or service".
A pragmatical definition is "fit for use". This means, the product will meet your expectations and you can use it within the intended purpose.
Quality does not mean, that a product is very good. A luxury car might be delivered in a good, very good or excellent condition, depending of the mood and training of the workers. This is in total not a good quality.
On the other hand, a cheap Hamburger is maybe not the best choice for your health, but you know exactly what you will get and your experience will be the same, day and night, local or abroad. That is good quality.
But at all, quality is in some aspects a subjective attribute. You can measure the reliability, you can compare it with competitor's products, or how the product met its specification.
But at the end, the satisfaction of the user is that, what defines the quality.
There are some related words
- Quality Control defines the methods to ensure that the product is error-free and quality is predictable.
- Quality Management defines the organization to analyze processes and to improve them.
- Quality Assurance verifies the product so that it will make confident the seller and satisfy the buyer.
Quality became important first in sensible industries like
- military
- health
- airplane
- cars
and continued to enter step by step all other industries.
A list of books about the topic Quality
Related Articles to the term 'Quality' | |
| 'Condition' | ■■■■■■■■■■ |
| Condition: In the context of quality management, condition refers to the specific requirements, parameters, . . . Read More | |
| 'Fidelity' | ■■■■■■■■■■ |
| Fidelity in the context of quality management refers to the accuracy and consistency with which processes, . . . Read More | |
| 'Retail' | ■■■■■■■■■■ |
| Retail in the context of quality management refers to the sector involved in selling goods and services . . . Read More | |
| 'Market Competition' | ■■■■■■■■■■ |
| Market Competition: Market competition is a fundamental concept in quality management, referring to the . . . Read More | |
| 'Variability' | ■■■■■■■■■ |
| Variability in the context of quality management refers to the extent of deviation, fluctuation, or change . . . Read More | |
| 'Specification Setting' | ■■■■■■■■■ |
| Specification Setting in the quality management context refers to the process of defining clear, detailed, . . . Read More | |
| 'Testing and Inspection' | ■■■■■■■■■ |
| Testing and Inspection in the quality management context refer to the systematic processes used to evaluate . . . Read More | |
| 'Retention' | ■■■■■■■■■ |
| Retention in the context of quality management refers to the ability to maintain and sustain the quality, . . . Read More | |
| 'Induction' | ■■■■■■■■■ |
| Induction in the context of quality management refers to the process of orienting and training new employees, . . . Read More | |
| 'Uniformity' | ■■■■■■■■■ |
| Deutsch: / Español: Uniformidad / Português: Uniformidade / Français: Uniformité / Italiano: Uniformità . . . Read More | |