Glossary S

The Glossary for Quality Management +++ Popular Articles: 'System', 'Service', 'Standard'

Deutsch: Sicherheit / Español: Seguridad / Português: Segurança / Français: Sécurité / Italiano: Sicurezza

Safety in the quality management context refers to the aspect of an organization's operations that focuses on the prevention of accidents and incidents that could result in injury, illness, or damage. This involves managing risks and hazards associated with the workplace and business processes to protect the well-being of employees, customers, and the general public.

Deutsch: Probennehmer / Español: Muestreador / Português: Amostrador / Français: Échantillonneur / Italiano: Campionatore

Sampler in the quality management context refers to a tool, device, or individual involved in the process of selecting samples from a batch of products, materials, or processes for testing and analysis. The purpose of sampling is to obtain representative data that can be used to make inferences about the overall quality of a production lot or the effectiveness of a process without the need to test every item or instance. This approach is crucial for quality control and assurance, allowing organizations to ensure that their products meet specified quality standards and regulatory requirements while maintaining efficiency and cost-effectiveness.

Deutsch: Stichprobe / Español: Muestreo / Português: Amostragem / Français: Échantillonnage / Italiano: Campionamento /

In the quality management context, "sampling" refers to the process of selecting a representative subset of items or units from a larger population for inspection, testing, or analysis. It is a practical approach to assess the quality of a batch, production lot, or process without examining each individual item.

Deutsch: Satisfaktion / Español: Satisfaction / Français: Satisfaction

'Satisfaction' refers to the degree of fulfillment or contentment experienced by customers or stakeholders with a product, service, or overall quality performance. It is a key component of assessing the effectiveness of quality management systems and determining whether they meet the expectations and requirements of customers. Satisfaction is often measured through surveys, feedback mechanisms, and customer reviews.

Deutsch: Zufriedenstellend / Español: Satisfactorio / Português: Satisfatório / Français: Satisfaisant / Italiano: Soddisfacente

Satisfactory in the quality management context refers to the achievement of a level of quality that meets or exceeds the predefined criteria or expectations for a product, service, or process. It indicates that the quality objectives have been successfully attained, and the needs and requirements of the customer or end-user have been fulfilled. In quality management, being deemed satisfactory is essential for ensuring customer satisfaction, loyalty, and trust, as well as for maintaining compliance with industry standards and regulations.

Deutsch: Sättigung / Español: Saturación / Português: Saturação / Français: Saturation / Italiano: Saturazione

Saturation in quality management refers to the point at which a process, system, or resource can no longer accommodate additional inputs or improvements without negatively impacting overall performance or efficiency. It indicates the maximum capacity or limit that has been reached, beyond which further efforts may lead to diminishing returns or potential degradation in quality.

Deutsch: Umfang / Español: Alcance / Português: Escopo / Français: Portée / Italiano: Ambito

Scope in the quality management context refers to the boundaries and extent of the activities, processes, products, services, and objectives covered by a Quality Management System (QMS). It defines what is included within the system, setting clear parameters for where quality standards, policies, and procedures apply. The scope is critical for establishing the range of operations, specifying applicable exclusions, and identifying the responsibilities within the organization's quality management efforts. It serves as a foundation for planning, implementing, maintaining, and improving quality across all relevant areas of the organization.