Glossary B

The Glossary for Quality Management +++ 'British Standards Institution', 'Bs15000', 'BPA'

BPA has different meanings.

  1. BPA Systems is a company producing supply chain management software
  2. Business process analysis
  3. Business process automation

BPM stands for Business Process Management. BPM is a business improvement strategy based on documenting, analyzing, and redesigning processes for greater performance.

The British Standards Institution (BSI) or short "British Standards" is the National Standards Body of the UK responsible for facilitating, drafting, publishing and marketing standards and related information products. British Standards provides organizations with leading-edge best practice solutions that represent and support the needs of UK business and society at home and abroad.

BS15000 pertains to an IT service management standard, published by BSI, but used throughout the world. It is closely aligned with the IT Insfrastructure library, ITIL.
Quelle: 128953/2006-10-29