Deutsch: Technik / Español: Tecnologia / Português: Tecnologia / Français: Technologie / Italiano: Tecnologia
Technology is the making, modification, usage, and knowledge of tools, machines, techniques, crafts, systems, and methods of organization, in order to solve a problem, improve a pre-existing solution to a problem, achieve a goal, handle an applied input/output relation or perform a specific function. It can also refer to the collection of such tools, including machinery, modifications, arrangements and procedures..

In the quality management context, "technology" refers to the tools, systems, and processes that organizations use to improve the efficiency and effectiveness of their quality management practices. Technology plays a critical role in modern quality management, as it enables organizations to automate and streamline quality processes, gather and analyze data, and make informed decisions to continuously improve product and service quality.

Examples of technology in the quality management context include:

  • Quality management software, such as enterprise quality management systems (EQMS), which provide a centralized platform for quality data management and analysis
  • Statistical process control (SPC) software, which enables organizations to monitor and control production processes in real-time
  • Quality inspection and testing equipment, such as coordinate measuring machines (CMM), spectrophotometers, and image analysis systems, which help to accurately measure and evaluate product quality
  • Electronic document management systems, which allow organizations to store, manage, and access quality-related documents and records electronically

The use of technology in quality management helps organizations to achieve their quality objectives, reduce costs, improve customer satisfaction, and enhance their competitiveness. By leveraging technology, organizations can make informed decisions, improve quality processes, and continuously drive improvements in their products and services.

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