Glossary H
Glossary H
The Glossary for Quality Management +++ 'Hardness', 'Hygiene'
Deutsch: Härte / Español: Dureza / Português: Dureza / Français: Dureté / Italiano: Durezza
Hardness is a measure of how resistant solid matter is to various kinds of permanent shape change when a force is applied. Macroscopic hardness is generally characterized by strong intermolecular bonds, but the behavior of solid materials under force is complex; therefore, there are different measurements of hardness: scratch hardness, indentation hardness, and rebound hardness.
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In the quality management context, hygiene refers to the practices and procedures that are implemented to ensure a safe and healthy environment for employees, customers, and other stakeholders.