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The Glossary for Quality Management +++ Popular Articles: 'Property', 'Production', 'Process'

Process Control

Deutsch: Prozesskontrolle / Español: Control de proceso / Português: Controle de processo / Français: Contrôle de processus / Italiano: Controllo del processo

Process control in the quality management context refers to the methods, technologies, and strategies used to monitor and regulate production processes to ensure consistency, efficiency, and compliance with quality standards. It aims to minimize variations, defects, and waste while maintaining product integrity. Process control is essential in industries such as manufacturing, pharmaceuticals, food production, and automotive, where precision and regulatory compliance are critical.

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Process Engineering

Deutsch: Verfahrenstechnik / Español: Ingeniería de Procesos / Português: Engenharia de Processos / Français: Génie des Procédés / Italiano: Ingegneria di Processo

Process Engineering is a systematic discipline that focuses on designing, optimizing, and controlling industrial processes to ensure efficiency, safety, and quality. Within the context of quality management, it plays a critical role in standardizing workflows, minimizing defects, and aligning production with regulatory and customer requirements. This field integrates principles from chemical, mechanical, and industrial engineering to create scalable and reproducible processes.

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Process Improvement

Deutsch: Prozessverbesserung / Español: Mejora de procesos / Português: Melhoria de processos / Français: Amélioration des processus / Italian: Miglioramento dei processi

Process Improvement in the quality management context refers to the systematic approach to enhancing the efficiency, effectiveness, and flexibility of a process to achieve better outcomes. It involves analysing current processes, identifying inefficiencies or areas of improvement, and implementing changes that lead to measurable improvements in quality, productivity, and customer satisfaction.

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Process Inefficiency

Deutsch: Prozessineffizienz / Español: Ineficiencia de Proceso / Português: Ineficiência de Processo / Français: Inefficacité de Processus / Italiano: Inefficienza di Processo

The concept of Process Inefficiency describes a state in which workflows, systems, or operations fail to achieve optimal performance, resulting in wasted resources, time, or effort. It is a critical challenge in fields ranging from manufacturing to software development, where even minor inefficiencies can lead to significant losses. Understanding and addressing such inefficiencies is essential for improving productivity and sustainability.

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Process Management

Deutsch: Prozessmanagement / Español: Gestión de procesos / Português: Gestão de processos / Français: Gestion des processus / Italiano: Gestione dei processi

Process management in the quality management context refers to the systematic approach of defining, monitoring, and optimising the various processes within an organisation to ensure they consistently meet quality standards. It focuses on identifying and controlling the individual steps that contribute to product or service delivery, ensuring that each process is efficient, effective, and aligned with the organisation’s quality objectives. Effective process management is essential for achieving continuous improvement, operational efficiency, and customer satisfaction.

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Process Mapping

Deutsch: Prozessabbildung / Español: Mapeo de Procesos / Português: Mapeamento de Processos / Français: Cartographie des Processus / Italiano: Mappatura dei Processi

The systematic visualization of workflows is a cornerstone of modern Process Mapping, enabling organizations to analyze, optimize, and standardize their operations. Within quality management, it serves as a critical tool for identifying inefficiencies, ensuring compliance, and driving continuous improvement. By translating abstract procedures into structured diagrams, businesses gain clarity over complex interactions between tasks, roles, and systems.

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Process monitoring

Deutsch: Prozessüberwachung / Español: Monitoreo de Procesos / Português: Monitoramento de Processos / Français: Surveillance des Processus / Italiano: Monitoraggio dei Processi

Process Monitoring in the quality management context refers to the continuous observation, measurement, and analysis of operational processes to ensure they meet quality standards and performance expectations. It is a key component of Total Quality Management (TQM), Six Sigma, and ISO 9001 frameworks, enabling businesses to detect deviations, reduce defects, and drive continuous improvement.

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Process Optimisation

Deutsch: Prozessoptimierung / Español: Optimización de procesos / Português: Otimização de processos / Français: Optimisation des processus / Italiano: Ottimizzazione dei processi

The systematic improvement of workflows, known as Process Optimisation, is a core discipline in industrial engineering, business management, and operational research. It aims to enhance efficiency, reduce waste, and maximise output quality by refining existing procedures. This approach is widely applied across sectors, from manufacturing to healthcare, to achieve measurable performance gains.

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