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Glossary P

The Glossary for Quality Management +++ Popular Articles: 'Property', 'Production', 'Process'

Protector

Deutsch: Beschützer / Español: Protector / Português: Protetor / Français: Protecteur / Italiano: Protettore /

Protector in the quality management context refers to a critical component or system that safeguards products, processes, or assets from damage, contamination, or defects. Quality management relies on protectors to ensure the integrity, safety, and compliance of goods and services. These protective measures are implemented to prevent deviations, maintain quality standards, and mitigate risks throughout the production and distribution processes.

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Protocol

Deutsch: Protokoll / Español: Protocolo / Português: Protocolo / Français: Protocole / Italiano: Protocollo

In the context of quality management, a protocol refers to a set of written instructions or guidelines that outline the steps to be followed in conducting a specific activity or process,, with the aim of ensuring consistency and Reproducibility of results.

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Prototype

Deutsch: Prototyp / Español: Prototipo / Português: Protótipo / Français: Prototype / Italiano: Prototipo /

In the context of quality management, a prototype refers to an initial model or sample of a product that is built to test a concept or process. It serves as a tool for exploring ideas, identifying potential issues, and implementing improvements before the final production begins. Prototypes are essential for validating design specifications, functionality, and user interaction, enabling organizations to ensure that the final product meets quality standards and customer expectations.

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Provider

Deutsch: Anbieter / Español: Proveedor / Português: Fornecedor / Français: Fournisseur / Italiano: Fornitore /

Provider in the quality management context refers to an entity or organization that delivers products, services, or solutions to customers or clients. The role of a provider is crucial in ensuring that what they offer meets or exceeds quality standards, satisfies customer needs, and adheres to relevant regulations. Providers can operate in various industries, and their commitment to quality is essential for customer satisfaction and business success.

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Psychology

Deutsch: Psychologie im Qualitätsmanagement / Español: Psicología en el contexto de la gestión de calidad / Português: Psicologia no contexto da gestão de qualidade / Français: Psychologie dans le contexte de la gestion de la qualité / Italiano: Psicologia nel contesto della gestione della qualità /

In the context of quality management, psychology refers to understanding and applying psychological principles to enhance the commitment, motivation, and satisfaction of employees towards achieving quality objectives. It emphasizes the human element in quality management systems (QMS), recognizing that the attitudes, perceptions, and behaviors of individuals and teams significantly impact the effectiveness of quality initiatives.

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Public Sector

Deutsch: Öffentlicher Sektor / Español: Sector Público / Português: Setor Público / Français: Secteur Public / Italiano: Settore Pubblico

Public Sector in the quality management context refers to government-owned and operated organisations, agencies, and institutions that provide essential services such as healthcare, education, infrastructure, and public administration. Quality management in the public sector focuses on efficiency, transparency, service reliability, and regulatory compliance, ensuring that taxpayer-funded services meet high standards and serve the public effectively.

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Purchaser

Deutsch: Käufer / Español: comprador / Português: comprador / Français: acheteur / Italiano: acquirente

Purchaser in quality management refers to the individual or entity responsible for acquiring goods or services for an organization. The purchaser plays a crucial role in ensuring that the products or services procured meet the required quality standards and contribute to the overall quality objectives of the organization.

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Purchasing

Deutsch: Einkauf / Español: Compras / Português: Compras / Français: Achats / Italiano: Acquisti

In the Quality management context, purchasing refers to the process of acquiring goods, services, or materials from external suppliers to support Production, operations, or service delivery while ensuring that they meet defined quality standards. It is a critical function in maintaining the Consistency, compliance, and Efficiency of an organisation’s Quality management system (QMS).

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