Deutsch: Genehmigung / Español: Aprobación / Português: Aprovação / Français: Approbation / Italiano: Approvazione

Approval in the context of quality management refers to the formal acceptance or ratification of a product, service, process, or document based on its compliance with predefined quality standards and criteria. This process is crucial for ensuring that all elements within a quality management system (QMS) meet or exceed the established requirements, contributing to the overall effectiveness and reliability of the organization's quality assurance efforts.


In quality management, approval involves a systematic review and evaluation process to ensure that specific criteria are met before a product is released to the market, a service is delivered to customers, or a document becomes officially recognized within the organization. This process often requires the involvement of designated personnel or committees with the authority to verify compliance with quality standards and grant approval. Achieving approval signifies that the evaluated item has met all necessary quality requirements, thereby ensuring its suitability for use or distribution.

Application Areas

Approval processes are integral to various aspects of quality management, including:

  • Product Development: Ensuring products meet safety, quality, and regulatory standards before market release.
  • Service Implementation: Verifying that service delivery processes are capable of meeting customer expectations consistently.
  • Document Control: Formalizing the use of documents, procedures, and policies within the organization's QMS.
  • Supplier Management: Approving suppliers based on their ability to provide materials or services that meet quality specifications.

Well-Known Examples

A familiar example of approval in the quality management context is the pharmaceutical industry's process for drug approval. Before new medications are made available to the public, they must undergo rigorous testing and evaluation by regulatory bodies, such as the U.S. Food and Drug Administration (FDA) or the European Medicines Agency (EMA), to ensure they are safe and effective. This approval process is a critical component of the industry's quality management system, ensuring that only products that meet strict safety and efficacy standards reach the market.

Treatment and Risks

The absence of thorough approval processes can lead to the introduction of non-compliant products or services, potentially resulting in safety hazards, legal issues, and damage to the organization's reputation. To mitigate these risks, it's essential to establish clear, documented approval procedures within the QMS, including criteria for evaluation, responsibilities of approving authorities, and mechanisms for review and appeal. Regular training and updates on regulatory changes are also crucial to maintain the effectiveness of the approval process.

Similar Terms or Synonyms

In the context of quality management, related terms to approval include validation, ratification, and endorsement.



Approval is a fundamental aspect of quality management, serving as a critical checkpoint to ensure that products, services, processes, and documents meet established quality and compliance standards. By rigorously applying approval processes, organizations can safeguard the integrity of their offerings, fulfill regulatory requirements, and enhance customer satisfaction.


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