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Glossary C

Glossary C

The Glossary for Quality Management +++ Popular Articles: 'Control', 'Compliance', 'Classification'

Cost

Deutsch: Kosten / Español: Costo / Português: Custo / Français: Coût / Italiano: Costo

Cost in the quality management context refers to the financial resources and expenditures associated with implementing, maintaining, and improving quality processes, systems, and outcomes. These costs encompass not only the investment required to ensure quality (prevention and appraisal costs) but also the expenses that arise from failing to meet quality standards (internal and external failure costs). The primary Goal in Quality management is to balance these costs to achieve optimal quality performance while minimising unnecessary expenses.

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Cost and Time

Deutsch: Kosten und Zeit / Español: Coste y Tiempo / Português: Custo e Tempo / Français: Coût et Délai / Italiano: Costo e Tempo

In quality management, Cost and Time represent two critical dimensions that directly influence project outcomes, process efficiency, and organizational competitiveness. These factors are often evaluated in tandem to balance resource allocation, risk mitigation, and compliance with predefined quality standards. Their interplay determines whether a project meets its objectives without compromising financial viability or schedule adherence.

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Cost Control

Deutsch: Kostenkontrolle / Español: Control de Costos / Português: Controle de Custos / Français: Contrôle des Coûts / Italiano: Controllo dei Costi

Cost Control in the quality management context refers to the systematic process of managing and reducing expenses while maintaining or improving product and service quality. It involves monitoring, analysing, and optimising costs associated with production, operations, and quality assurance to ensure financial efficiency without compromising standards. Effective cost control supports ISO 9001, Lean Manufacturing, Six Sigma, and Total Quality Management (TQM) principles by eliminating waste and improving overall resource utilisation.

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Cost-Effectiveness

Deutsch: Kostenwirksamkeit / Español: Rentabilidad / Português: Custo-efetividade / Français: Rentabilité / Italiano: Efficacia dei costi

Cost-effectiveness in the context of Quality Management refers to the balance between the costs incurred in maintaining or improving quality and the benefits derived from these efforts. It evaluates how effectively resources are used to achieve desired quality outcomes, ensuring that quality practices do not excessively drive up expenses and that the value gained outweighs the investments made.

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Counterfeiting

Deutsch: Fälschung / Español: Falsificación / Português: Falsificação / Français: Contrefaçon / Italiano: Contraffazione

Counterfeiting in the quality management context refers to the Production, Distribution, or sale of imitation goods that are falsely presented as legitimate, High-quality products. Counterfeit goods typically do not meet the original product’s safety, performance, or regulatory standards, posing significant risks to consumers, businesses, and industries. In quality management, addressing counterfeiting involves implementing measures to ensure the Authenticity and integrity of products throughout the supply chain.

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Cover

Deutsch: Abdeckung / Español: Cubierta / Português: Cobertura / Français: Couverture / Italiano: Copertura

Cover in the quality management context generally refers to the protection or shielding provided to products or processes to ensure their quality and integrity throughout their lifecycle. This can relate to physical coverings used to protect products from environmental factors, or metaphorically to systems and procedures designed to safeguard processes and ensure consistent quality output.

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CP

CP --->Process capability index (Cp)

Craft

Deutsch: Handwerk / Español: Artesanía / Português: Artesanato / Français: Artisanat / Italiano: Artigianato

Craft in the quality management context refers to the skill, precision, and care applied in the creation or production of goods, often highlighting the importance of craftsmanship even in highly regulated and quality-controlled environments.

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