Deutsch: Messung / Español: Medición / Português: Medição / Français: Mesure / Italiano: Misurazione /

In the context of quality management, measurement refers to the process of quantifying a characteristic or attribute of a product, service, or process..

The goal of measurement is to determine the current level of performance or quality and to identify areas for improvement. Measurement provides the data and information that is needed to make decisions, evaluate progress, and control processes.

Examples of measurements in quality management include:

It's worth to mention that measurement should be relevant, reliable, and consistent to be useful for quality management.

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