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Glossary S

Glossary S

The Glossary for Quality Management +++ Popular Articles: 'Satisfaction', 'Standard', 'Stress'

Supplier Management

Deutsch: Lieferantenmanagement / Español: Gestión de proveedores / Português: Gestão de fornecedores / Français: Gestion des fournisseurs / Italiano: Gestione dei fornitori

Supplier Management in the context of quality management refers to the systematic approach to managing an organisation’s interactions with the companies that supply goods and services. It involves selecting, evaluating, and continuously monitoring suppliers to ensure that the products or services they provide meet the required quality standards, align with the organisation’s objectives, and contribute to overall quality performance. Effective supplier management is critical for maintaining consistent product quality, reducing risks, and fostering strong, collaborative relationships with suppliers.

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Supplier Quality

Deutsch: Lieferantenqualität / Español: Calidad del proveedor / Português: Qualidade do fornecedor / Français: Qualité du fournisseur / Italiano: Qualità del fornitore

Supplier quality in the quality management context refers to the processes, standards, and practices used to ensure that materials, components, and services provided by suppliers meet predefined quality requirements. It plays a critical role in maintaining the overall quality of the final product, reducing defects, and ensuring regulatory compliance. Effective supplier quality management involves supplier selection, evaluation, auditing, and continuous performance monitoring to mitigate risks and enhance supply chain reliability.

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Supply Chain Management

Deutsch: Lieferkettenmanagement / Español: Gestión de la cadena de suministro / Português: Gestão da cadeia de suprimentos / Français: Gestion de la chaîne d'approvisionnement / Italian: Gestione della catena di fornitura

Supply Chain Management in the quality management context refers to the Oversight and administration of an organisation’s supply chain to ensure that all materials, products, and services meet quality standards throughout the entire production process. It encompasses the Coordination of all activities involved in sourcing, procurement, production, and logistics to deliver products that satisfy customer expectations and comply with regulatory requirements.

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Suppression

Deutsch: Unterdrückung / Español: Supresión / Português: Supressão / Français: Suppression / Italiano: Soppressione /

In the context of quality management, suppression refers to the deliberate action of eliminating or reducing the occurrence of non-conformities, defects, or any unwanted elements that negatively impact the quality of products, services, or processes. Suppression involves identifying the root causes of quality issues and implementing corrective measures to prevent their recurrence. It is a proactive approach to quality control and assurance, aimed at maintaining high standards of quality and ensuring that products or services meet or exceed customer expectations.

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Surface

In the context of quality management,, 'surface' refers to the visible aspects of a product or service that can be evaluated for quality. Surface quality is often the first thing that customers notice about a product or service, and it can greatly influence their perception of quality..

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Surgery

Deutsch: Chirurgie / Español: Cirugía / Português: Cirurgia / Français: Chirurgie / Italiano: Chirurgia /

Surgery in the quality management context doesn't directly correlate as a term commonly used within the traditional scopes of quality management principles or frameworks like ISO 9001. However, if we interpret "surgery" in a broader sense related to quality management, especially within healthcare or medical device manufacturing sectors, it can be understood as the high level of precision, care, and Adherence to stringent quality standards and protocols required in surgical procedures and the production of surgical equipment.

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Surrounding

Deutsch: Umgebung / Español: Entorno / Português: Ambiente / Français: Environnement / Italiano: Ambiente

Surrounding in the quality Management context refers to the environmental, physical, or situational conditions that Influence the quality of processes, products, or services. These conditions can include factors such as Temperature, humidity, lighting, Noise, cleanliness, and external interactions that impact the Production environment or service delivery.

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Surveillance

Deutsch: Überwachung / Español: Vigilancia / Português: Vigilância / Français: Surveillance / Italiano: Sorveglianza

Surveillance in the quality management context refers to the ongoing monitoring and evaluation of the various aspects of a quality management system (QMS) to ensure continuous compliance with established standards, regulations, and internal quality objectives. This process involves regular reviews, audits, and assessments to verify that processes are being conducted as planned, identify areas for improvement, and ensure that corrective actions are effectively implemented. Surveillance activities help organizations maintain the integrity of their QMS, improve operational performance, and sustain customer satisfaction.

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