Glossary S
Glossary S
Deutsch: Dienstleistungssektor / Español: Industria de servicios / Português: Indústria de serviços / Français: Secteur des services / Italiano: Settore dei servizi
Service Industry in the quality management context refers to the broad Category of businesses and organizations that provide intangible goods or services to consumers or other businesses. Unlike the manufacturing industry, which focuses on the production of physical goods, the service industry encompasses a wide range of services including banking, healthcare, education, information technology, hospitality, and more. Quality management within the service industry focuses on ensuring that the delivery of services meets or exceeds customer expectations, maintains high standards of service quality, and adheres to applicable regulations and standards.
Deutsch: Gebrauchstauglichkeit / Español: Facilidad de servicio / Português: Facilidade de manutenção / Français: Aptitude à l'emploi / Italiano: Manutenibilità
In quality management, serviceability refers to the ease with which a product, system, or service can be maintained, repaired, or supported throughout its lifecycle. It encompasses design features, accessibility, and procedural efficiency that minimize downtime and operational disruptions. Serviceability is a critical factor in ensuring long-term reliability and customer satisfaction, particularly in industries where system availability is paramount.
Deutsch: Sitzung / Español: sesión / Português: sessão / Français: session / Italiano: sessione
Session in quality management refers to a designated period or meeting in which specific quality-related activities, discussions, or evaluations are conducted. These sessions are critical for ensuring that quality standards are maintained and that continuous improvement processes are implemented effectively.
Deutsch: Absetzung / Español: Asentamiento / Português: Assentamento / Français: Tassement / Italiano: Assestamento
In quality management, settlement refers to the gradual or sudden deformation of materials, structures, or components under load over time. This phenomenon is particularly critical in industries where stability, precision, and long-term performance are essential, such as construction, manufacturing, and infrastructure development. Settlement can compromise structural integrity, lead to functional failures, or result in non-conformities with predefined quality standards, making its understanding and mitigation a key aspect of quality assurance processes.
Deutsch: Einrichtung / Español: Configuración / Português: Configuração / Français: Configuration / Italiano: Impostazione
Setup in the Quality management context refers to the preparation, configuration, or organisation of processes, Equipment, systems, or environments to ensure they are ready and capable of meeting quality requirements. It involves establishing the necessary conditions for consistent and efficient production or service delivery while maintaining compliance with quality standards.
Deutsch: Kanalisation / Español: Alcantarillado / Português: Esgotamento sanitário / Français: Assainissement / Italian: Fognatura
Sewerage in the context of quality management refers to the system of pipes, pumps, and infrastructure used for the collection, transport, and treatment of wastewater. This includes the management and maintenance of these systems to ensure they operate efficiently and effectively, maintaining public health and environmental standards.
Deutsch: Farbton / Español: Sombra / Português: Tom / Français: Teinte / Italiano: Tonalità
Shade in the context of quality Management refers to the specific variation or nuance of colour in a product, which is crucial for maintaining consistency and meeting customer expectations. This is particularly important in industries such as textiles, paints, automotive manufacturing, printing, and cosmetics, where precise colour matching is essential for quality assurance. Ensuring uniform shades across batches or Production runs is a key quality Metric that affects product appeal, brand reputation, and customer Satisfaction.
Deutsch: Abschirmung / Español: Blindaje / Português: Blindagem / Français: Blindage / Italiano: Schermatura
Shielding in the context of quality Management refers to the Practice of protecting processes, products, or systems from external or internal factors that could compromise their integrity, performance, or quality. This Concept can apply to physical barriers that block harmful influences, as well as procedural strategies that prevent disruptions or Contamination in a controlled environment.