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Glossary S

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The Glossary for Quality Management +++ Popular Articles: 'Sanitation', 'Sustainability', 'Satisfaction'

Separation

Deutsch: Trennung / Español: Separación / Português: Separação / Français: Séparation / Italiano: Separazione

Separation in the context of quality management refers to the practice of distinguishing and isolating different processes, activities, or components to ensure clarity, focus, and precision in managing and improving quality. This concept is essential for identifying specific areas that require attention, monitoring, and improvement without interference from other unrelated processes.

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Separator

Deutsch: Separator / Español: Separador / Português: Separador / Français: Séparateur / Italiano: Separatore

Separator in the context of quality management is a device or process used to separate different materials, components, or phases within a system to ensure product quality, purity, and consistency. This term is commonly associated with industries such as manufacturing, food processing, and pharmaceuticals, where maintaining the separation of materials is critical to the quality of the final product.

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Sequence

Deutsch: Reihenfolge / Español: Secuencia / Português: Sequência / Français: Séquence / Italiano: Sequenza

Sequence in the context of quality management refers to the specific order in which processes, tasks, or activities are arranged and executed to achieve the desired quality outcomes. Maintaining the correct sequence is critical in quality management as it ensures that each step is completed in the proper order, which is essential for process integrity, efficiency, and meeting quality standards.

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Serial Number

Deutsch: Seriennummer / Español: Número de serie / Português: Número de série / Français: Numéro de série / Italiano: Numero di serie

Serial Number in the context of quality management is a unique Identifier assigned to individual units of a product, component, or equipment to facilitate tracking, traceability, and quality control throughout the product's lifecycle. Serial numbers are essential in quality management systems as they help organisations manage inventory, monitor product performance, track defects, and ensure compliance with industry standards and regulations.

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Serie

Deutsch: Reihe / Español: Serie / Português: Série / Français: Série / Italiano: Serie /

In the context of quality management,, "serie" refers to a set of products or items that are produced in a sequence or with a shared set of characteristics.

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Service

Deutsch: Dienstleistung / Español: Servicio / Português: Serviço / Français: Service / Italiano: Servizio /

In the context of quality management, service refers to the overall experience that a customer or user has when interacting with a company or organization. It includes the entire process of providing and delivering a product or service, from initial contact to final delivery and beyond.

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Service Delivery

Deutsch: Servicebereitstellung / Español: Prestación de servicio / Português: Prestação de serviço / Français: Prestation de service / Italiano: Erogazione del servizio

Service Delivery in the quality management context refers to the process of designing, managing, and executing services to meet customer expectations while ensuring efficiency, consistency, and compliance with quality standards. Effective service delivery focuses on reliability, responsiveness, and continuous improvement to enhance customer satisfaction and business performance.

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Service design

Deutsch: Service-Design / Español: Diseño de servicios / Português: Design de serviços / Français: Conception de services / Italiano: Progettazione dei servizi

Service design in the context of quality management is a structured approach to creating and optimising services to meet customer needs and improve overall service quality. It focuses on aligning customer experiences with organisational goals by integrating processes, people, tools, and communication in a seamless way.

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