Deutsch: Rechnen / Español: Cuenta/ Français: Calcul / Italiano: Calcolo
In the context of quality management, "calculation" refers to the process of determining numerical values or measurements based on data and information. Calculations are used in quality management to evaluate and quantify aspects of quality, such as customer satisfaction, process efficiency, and product reliability.
Examples of calculations in a quality management context include:
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Defect rate calculation - a calculation that determines the number of defects per unit of production, indicating the overall quality of the product.
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Customer satisfaction calculation - a calculation that determines the level of customer satisfaction with a product, process, or service.
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Process efficiency calculation - a calculation that determines the time required to complete a process, indicating the efficiency and effectiveness of the process.
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Quality cost calculation - a calculation that determines the cost associated with quality-related activities, such as inspection and testing, used to identify areas for improvement.
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Reliability calculation - a calculation that determines the consistency and dependability of a product, process, or service, indicating the quality and reliability of the system.
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Yield calculation - a calculation that determines the proportion of products produced that meet specified quality standards, indicating the overall quality of the production process.
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Compliance calculation - a calculation that determines the degree to which a product, process, or service conforms to relevant standards, regulations, and specifications, indicating the quality of the system.
These are just a few examples of calculations used in quality management. Calculations are useful tools for tracking and evaluating quality performance, identifying areas for improvement, and making data-driven decisions to improve quality. It is important to ensure that the data and information used in calculations are accurate, reliable, and up-to-date to ensure that the results are meaningful and useful.
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Summary
In quality management, calculation plays a crucial role in ensuring that processes are efficient and productive. It involves the use of mathematical formulas and tools to quantify performance metrics, analyze data, and make informed decisions. By accurately calculating key performance indicators, organizations can identify areas for improvement, set realistic goals, and track progress towards achieving quality standards. Additionally, calculations help in monitoring process variations, determining root causes of defects, and predicting future outcomes. Overall, calculation is a fundamental aspect of quality management that empowers organizations to make data-driven decisions and continuously improve their processes.
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