Glossary I
Glossary I
Deutsch: Einführung / Español: Inducción / Português: Indução / Français: Induction / Italian: Induzione
Induction in the context of quality management refers to the process of orienting and training new employees, ensuring they understand and adhere to the organisation's quality standards, procedures, and objectives. It involves providing the necessary information, tools, and support to integrate new hires into the company's quality management system (QMS).
Deutsch: Ineffizienz / Español: Ineficiencia / Português: Ineficiência / Français: Inefficacité / Italiano: Inefficienza
Inefficiency in quality management refers to the suboptimal use of resources, leading to increased costs, time delays, and lower quality outcomes. It occurs when processes, systems, or operations do not function as effectively as possible, resulting in waste, errors, and deviations from desired performance standards.
Deutsch: Unflexibilität / Español: Inflexibilidad / Português: Inflexibilidade / Français: Inflexibilité / Italiano: Inflessibilità
Inflexibility in the Quality management context refers to the inability or unwillingness of a quality management system (QMS), process, or organisation to adapt to changes, new requirements, or unexpected challenges. Inflexibility can hinder continuous improvement, prevent timely problem-solving, and lead to inefficiencies or quality issues when processes are too rigid to accommodate necessary adjustments.
Deutsch: Einfluss / Español: Influencia / Português: Influência / Français: Influence / Italiano: Influenza
Influence in the context of quality management refers to the capacity of various factors—be it individuals, processes, external conditions, or management practices—to affect the quality of products, services, or processes within an organization. It encompasses the understanding that quality is not solely the result of direct actions or inputs but is also significantly impacted by indirect factors and the broader organizational environment.
Deutsch: Information / Español: Información / Português: Informação / Français: Information / Italiano: Informazione
Information is knowledge about something. It consists of symbols (characters, digits) which can be formed to a message.
In a quality management system, any document, status, result, report is an information. These information are proving the correctness of the past and influence (correct) the next actions.
Deutsch: Informationstechnologie / Español: Tecnología de la Información / Português: Tecnologia da Informação / Français: Technologie de l'Information / Italiano: Tecnologia dell'Informazione
The term Information Technology (IT) encompasses all methods, systems, and processes used to create, store, exchange, and utilize digital information. It forms the backbone of modern communication, business operations, and scientific research, integrating hardware, software, networks, and data management into a cohesive framework.
Deutsch: Infrastruktur / Español: Infraestructura / Português: Infraestrutura / Français: Infrastructure / Italiano: Infrastruttura /
Infrastructure in the quality management context refers to the underlying physical and organizational systems, facilities, and structures that support and enable the delivery of products or services. It encompasses the essential components and resources necessary for an organization's operations, including buildings, equipment, technology, transportation, and communication networks. Effective management and maintenance of infrastructure are vital to ensure the reliability, performance, and safety of processes and services.
Deutsch: Infusion / Español: Infusión / Português: Infusão / Français: Infusion / Italiano: Infusione
Infusion in the quality management context refers to the process of integrating quality practices, principles, and standards into every aspect of an organization. This ensures that quality is not merely a departmental concern but a fundamental aspect of the organization’s culture and operations.