Glossary C

Deutsch: Kontinuierliche Verbesserung / Español: Mejora continua / Português: Melhoria contínua / Français: Amélioration continue / Italiano: Miglioramento continuo

Continuous Improvement in the quality management context refers to the ongoing effort to enhance products, services, processes, or systems. Rooted in the philosophy of Total Quality Management (TQM) and methodologies like Lean and Six Sigma, continuous improvement seeks to increase efficiency, reduce waste, and enhance customer satisfaction through a cyclic process of planning, doing, checking, and acting (PDCA). This approach not only targets incremental improvements over time but also aims for breakthrough improvements when possible.

Deutsch: Kontrolle / Español: Control / Português: Controle / Français: Contrôle / Italiano: Controllo /

In the context of quality management, Control refers to the systematic and continuous process of monitoring, measuring, and adjusting various elements of a project, process, or system to ensure that it meets established quality standards and objectives. Control involves gathering data, analyzing it, and making necessary corrections to maintain or improve the quality of the output. It is a critical component of quality management that helps organizations maintain consistency and prevent deviations from desired quality levels.

Deutsch: Umwandlung / Español: Conversión / Português: Conversão / Français: Conversion / Italiano: Conversione

Conversion in the quality management context refers to the process of transforming inputs into outputs through a series of activities or operations, ensuring that these transformations meet specified quality standards and customer expectations. It encompasses the methodologies and actions taken to efficiently and effectively change materials, data, or resources into finished products or valuable information, adhering to predefined quality criteria.

Deutsch: Zusammenarbeit / Español: Cooperación / Português: Cooperação / Français: Coopération / Italiano: Cooperazione

Cooperation in the context of quality management refers to the collaborative effort between different entities, such as departments within a company, entire organizations, suppliers, and customers, to enhance the quality of products and services. This collaborative effort is fundamental to establishing, maintaining, and improving quality management systems that aim to meet or exceed customer expectations and comply with regulatory requirements.

Deutsch: Korrosion / Español: Corrosion / Português: Corrosio / Français: Corrosion / Italiano: Corrosione

In the context of quality management, "corrosion" refers to the gradual deterioration or destruction of materials, components, or systems due to environmental factors such as moisture, air, and other corrosive substances.

CP --->Process capability index (C_p)

Deutsch: Kriterium / Español: Criterio / Français: Critère / Italiano: Criterio

In the context of quality management, criteria refers to a set of standards, rules, or conditions that are used to define and evaluate the quality of a product, service, process,, or system. Criteria can be based on industry standards, regulations, customer requirements, or internal specifications, and are used to determine if an item meets the necessary requirements for quality.

Examples of criteria in quality management include:

• Performance criteria: standards for measuring the performance of a product or service, such as speed, efficiency, or reliability.
• Safety criteria: standards for ensuring the safety of a product or service, such as compliance with industry safety regulations or guidelines.
• Design criteria: standards for the design and development of a product or service, such as usability, ergonomics, or environmental impact.
• Quality criteria: standards for the quality of a product or service, such as conformance to specifications, durability, or accuracy.
• Environmental criteria: standards for the impact of a product or service on the environment, such as energy efficiency or waste reduction.
• Customer satisfaction criteria: standards for evaluating customer satisfaction with a product or service, such as response time, reliability, or customer support.

In the quality management context, criteria are used as the basis for quality control and improvement processes, such as inspection, testing, and continuous improvement efforts. The use of criteria helps to ensure that products, services, and processes meet established quality standards and requirements, and that quality is consistently maintained over time.

CSMA is a protocol used in computer networks, specifically in the context of network access control. It is a method for multiple devices to share a common transmission medium, such as Ethernet, by sensing the carrier or channel before transmitting data.