Glossary / Lexicon

Deutsch: Übereinstimmung / Español: Conformidad / Português: Conformidade / Français: Conformité / Italiano: Conformità

Accordance in the context of quality management refers to the state or condition of being in agreement or conformity with established quality standards, specifications, or criteria. It signifies that a product, service, process, or system meets the defined requirements and expectations set forth by regulatory bodies, industry standards, or internal organizational policies.

Description

In quality management, accordance is critical for ensuring that all aspects of an organization's operations align with the quality objectives and principles it has committed to. This alignment involves a systematic approach to designing, implementing, monitoring, and improving processes and practices to achieve and maintain high quality. Accordance is often verified through audits, assessments, and certifications, providing objective evidence that quality standards are being met consistently.

Application Areas

Accordance impacts various domains within quality management, including:

• Compliance with Standards: Ensuring that products, services, and processes comply with relevant industry standards (e.g., ISO 9001, ISO 14001) and regulations.
• Customer Satisfaction: Meeting or exceeding customer expectations in terms of product quality, service delivery, and performance.
• Continuous Improvement: Aligning improvement initiatives with quality objectives to enhance efficiency, effectiveness, and customer satisfaction.
• Risk Management: Identifying, assessing, and addressing risks in a manner that is in accordance with quality management principles and objectives.

Well-Known Examples

A prominent example of accordance in quality management is the certification of an organization's quality management system (QMS) to the ISO 9001 standard. Achieving ISO 9001 Certification demonstrates that the organization has a QMS in place that is capable of consistently delivering products or services that meet customer and regulatory requirements, exemplifying accordance with internationally recognized quality management principles.

Treatment and Risks

Lack of accordance can result in Non-Compliance issues, customer complaints, decreased market competitiveness, and potential legal ramifications. To mitigate these risks, organizations must establish robust quality management systems, conduct regular audits and reviews to ensure ongoing compliance, and engage in continuous improvement practices to address any areas of non-accordance. Employee training and engagement are also vital to fostering a culture that values and strives for accordance with quality standards.

Similar Terms or Synonyms

In the context of quality management, terms related to accordance include compliance, conformity, and alignment.

Weblinks

• top500.de: 'Accordance' in the glossary of the top500.de

Summary

In quality management, accordance emphasizes the importance of aligning products, services, processes, and systems with established quality standards and criteria. It is a foundational aspect of achieving quality objectives, satisfying customer requirements, and maintaining compliance with regulatory and industry standards. Through continuous monitoring, evaluation, and improvement, organizations can ensure accordance and enhance their overall quality management efforts.

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