Glossary Q
Glossary Q
Deutsch: Qualität Funktion Bereitstellung / Español: Despliegue de Función de Calidad / Português: Desdobramento da Função Qualidade / Français: Déploiement de la Fonction Qualité / Italiano: Sviluppo Della Funzione Qualità /
Quality function deployment (QFD) is a method to
- transform user demands into design quality,
- to deploy the functions forming quality, and
- to deploy methods for achieving the design quality into subsystems and component parts, and
- ultimately to specific elements of the manufacturing process..
Deutsch: Qualitätsverbesserung / Español: Mejora de la calidad / Português: Melhoria da qualidade / Français: Amélioration de la qualité / Italiano: Miglioramento della qualità
Quality Improvement in the context of Quality management refers to the systematic and continuous actions that lead to measurable enhancements in the quality of products, services, or processes. It is a fundamental aspect of quality management aimed at increasing Efficiency, reducing errors, and meeting or exceeding customer expectations. Quality improvement involves various methodologies and tools to identify opportunities for improvement, implement changes, and Monitor the results to ensure sustainable progress.
Deutsch: Qualitätsproblem / Español: Problema de calidad / Português: Problema de qualidade / Français: Problème de qualité / Italiano: Problema di qualità
Quality Issue in the quality management context refers to any defect, deviation, or non-conformance in a product, service, or process that fails to meet established quality standards or customer expectations. Quality issues can arise due to faulty materials, process errors, human mistakes, or external factors and often lead to customer dissatisfaction, financial losses, or regulatory non-compliance.
Deutsch: Qualitätsmanagement / Español: Gestión de la calidad / Português: Gestão da qualidade / Français: Gestion de la qualité / Italiano: Gestione della qualità /
The term quality management has a specific meaning within many business sectors. This specific definition, which does not aim to assure 'good quality' by the more general definition, but rather to ensure that an organization or product is consistent, can be considered to have four main components: quality planning, quality control, quality assurance and quality improvement (Or shorter: PDCA Plan, Do, Check, Action) .
Deutsch: Qualitätsmanagementsystem / Español: Sistema de Gestión de Calidad / Português: Sistema de Gestão da Qualidade / Français: Système de Management de la Qualité / Italiano: Sistema di Gestione della Qualità
A Quality Management System (QMS) in the context of Quality management is a structured framework of policies, processes, and procedures designed to ensure that an organisation consistently delivers products or services that meet customer and Regulatory requirements. It is used to enhance customer Satisfaction through effective system application, continual Improvement, and assurance of Conformity to requirements.
Deutsch: Qualitätskennzahl / Español: Métrica de Calidad / Português: Métrica de Qualidade / Français: Indicateur de Qualité / Italiano: Metrica di Qualità
A Quality Metric is a quantifiable measure used to evaluate, monitor, and improve the quality of processes, products, or services within an organization. These metrics serve as objective benchmarks to assess compliance with predefined standards, identify deviations, and drive continuous improvement initiatives. In quality management, they are indispensable for data-driven decision-making and ensuring customer satisfaction.
Deutsch: Qualitätsziel / Español: Objetivo de Calidad / Português: Objetivo de Qualidade / Français: Objectif Qualité / Italiano: Obiettivo di Qualità
A Quality Objective is a measurable goal set by an organization to improve or maintain the quality of its products, services, or processes. These objectives align with broader strategic aims and are often derived from quality policies, industry standards, or regulatory requirements. They serve as benchmarks for performance evaluation and continuous improvement.
Deutsch: Qualitätsplanung / Español: Planificación de la calidad / Português: Planejamento da qualidade / Français: Planification de la qualité / Italiano: Pianificazione della qualità
Quality Planning in the quality management context refers to the process of identifying which quality standards are relevant to a project or operation and determining how to satisfy them. It's a foundational step in establishing a quality management system (QMS) and involves setting quality objectives, specifying necessary operational processes and related resources, and defining verification and validation activities to ensure that the requirements are effectively met. Quality planning is essential for aligning the products or services an organization offers with customer needs and expectations, while also complying with regulatory requirements.