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The Glossary for Quality Management +++ Popular Articles: 'Airbus', 'Apple', 'Aspect'

Appearance

Deutsch: Erscheinungsbild / Español: Apariencia / Português: Aparência / Français: Apparence / Italiano: Aspetto

Appearance in the context of quality management refers to the physical attributes and characteristics of a product or service that are perceptible by the senses, primarily sight, but can also include touch, smell, and even sound. These attributes significantly impact customer perceptions of quality, influencing satisfaction and purchasing decisions. In quality management, managing and controlling the appearance of products and services is crucial for meeting customer expectations and maintaining brand reputation.

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Apple

Deutsch: Apple / Español: Apple / Português: Apple / Français: Apple / Italiano: Apple

Apple in the context of quality management refers to the technology company known for its industry-leading practices in product quality, Innovation, and design. Apple Inc. has set high standards in both the quality of its products and the processes used to ensure that quality is consistently met across all of its devices and services.

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Appliance

Deutsch: Gerät / Español: Aparato / Português: Aparelho / Français: Appareil / Italiano: Elettrodomestico

Appliance in the context of quality management refers to any device or equipment designed for a specific function, which requires monitoring, evaluation, and control to ensure it meets quality standards. This term encompasses a wide range of products, from household devices to industrial machines, each requiring thorough quality management practices to ensure reliability, safety, and efficiency.

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Appointment

Deutsch: Termin / Español: Cita / Português: Compromisso / Français: Rendez-vous / Italiano: Appuntamento

In the quality management context, "Appointment" typically refers to the scheduled arrangements for quality audits, reviews, assessments, or meetings aimed at ensuring compliance with quality standards, discussing quality improvements, or addressing quality issues within an organization. Appointments are crucial for maintaining the regular Oversight and continuous improvement of the quality management system (QMS). They facilitate communication and Coordination among team members, departments, and external parties, such as suppliers or regulatory auditors, to adhere to and enhance quality standards.

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Appraisal Costs

Deutsch: Prüfkosten / Español: Costes de evaluación / Português: Custos de avaliação / Français: Coûts d'évaluation / Italiano: Costi di valutazione

In quality management, Appraisal Costs represent a critical category of expenditures incurred to ensure that products or services meet predefined quality standards. These costs are distinct from prevention costs and failure costs, forming one of the four primary components of the cost of quality (CoQ) framework, alongside internal failure costs, external failure costs, and prevention costs. Appraisal costs are proactive in nature, aimed at detecting defects before they reach the customer, thereby mitigating the risk of non-conformance and associated financial or reputational damage.

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Approach

Deutsch: Ansatz / Español: Enfoque / Português: Abordagem / Français: Approche / Italiano: Approccio

Approach in the context of quality management refers to the methodology, strategy, or perspective adopted to achieve and maintain desired quality levels in processes, products, or services. It encompasses the principles, tools, and practices an organisation uses to implement quality management systems and meet customer and Regulatory requirements.

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Approval

Deutsch: Genehmigung / Español: Aprobación / Português: Aprovação / Français: Approbation / Italiano: Approvazione

Approval in the context of quality management refers to the formal acceptance or ratification of a product, service, process, or document based on its compliance with predefined quality standards and criteria. This process is crucial for ensuring that all elements within a quality management system (QMS) meet or exceed the established requirements, contributing to the overall effectiveness and reliability of the organization's quality assurance efforts.

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Approvement

In the quality management context, approval (synonym approvement) refers to the formal process of evaluating and granting authorization for a product, process, or system to proceed to the next stage or to be used in production. It is an important step in ensuring that the required quality standards are met and that the final output meets the specified requirements.

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