Deutsch: Die Informationstechnologie-Infrastuktur-Bibliothek ITIL / Español: La Biblioteca de Infraestructura de Tecnologías de la Información ITIL / Português: A Biblioteca de Infraestrutura de Tecnologia da Informação ITIL / Français: La Bibliothèque d'Infrastructure des Technologies de l'Information ITIL / Italiano: La Biblioteca di Infrastruttura delle Tecnologie dell'Informazione ITIL /
ITIL refers to a series of documents that are used to aid the implementation of a framework for IT Service Management (ITSM).
ITIL (the IT Infrastructure Library) is essentially a series of documents that are used to aid the implementation of a framework for IT Service Management. This customisable framework defines how Service Management is applied within an organisation. It also aligned with the international standard, ISO 20000.