Glossary B
Glossary B
Deutsch: Belastung / Español: Carga / Português: Fardo / Français: Charge / Italiano: Carico
Burden in the context of quality management refers to the load or strain imposed on resources, processes, or personnel that can impact the Efficiency, Effectiveness, or quality of operations. This can include physical, financial, or administrative demands that must be managed to maintain optimal quality standards.
Deutsch: Geschäft / Español: Negocio / Português: Negócio / Français: Affaire / Italiano: Affari
Business in the context of quality management refers to the structured approach organizations use to manage their operations and services in order to consistently meet customer requirements and enhance their satisfaction. This involves integrating quality principles into all aspects of the business process, from product development through to after-sales support.