Deutsch: Determination / Français: Détermination / Italiano: Determinazione
In quality management, determination refers to the process of making a decision or taking action based on the results of a measurement or evaluation. Determination is an important part of the quality management process, as it allows organizations to make informed decisions about the quality of their products, services, and processes and to take appropriate corrective actions when necessary.
There are several key aspects to determination in quality management, including:
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Setting standards: In order to make informed decisions about the quality of products, services, or processes, organizations need to establish clear standards or benchmarks that define what is considered acceptable quality. These standards may be internal to the organization or may be based on external standards or regulations.
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Measuring and evaluating performance: In order to determine whether products, services, or processes meet the established standards, organizations need to regularly measure and evaluate their performance. This may involve using tools such as quality control inspections, audits, or customer satisfaction surveys.
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Making decisions: Based on the results of the measurement and evaluation process, organizations need to make decisions about whether products, services, or processes meet the established standards and, if not, what actions need to be taken to address any issues.
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Taking corrective action: If products, services, or processes are not meeting the established standards, organizations need to take corrective action in order to address the issues and improve the quality of their output. This may involve implementing process improvements, training employees, or implementing new technologies.