Deutsch: Wortschatz / Español: Vocabulario / Português: Vocabulário / Français: Vocabulaire

A person's vocabulary is the set of words within a language that are familiar to that person. A vocabulary usually develops with age, and serves as a useful and fundamental tool for communication and acquiring knowledge. Acquiring an extensive vocabulary is one of the largest challenges in learning a second language. 

In quality management, vocabulary refers to the specific words and terms that are used to describe and communicate concepts related to the quality of products, services, and processes.

A common vocabulary is important in quality management because it helps to ensure that everyone in an organization is using the same terms and definitions when discussing quality-related issues.

Some examples of common terms and definitions used in quality management vocabulary include:

  • Quality: The degree to which a product, service, or process meets the requirements and expectations of the customer or end user.

  • Quality management: The process of planning, organizing, and controlling activities in an organization in order to ensure that products, services, and processes meet the required standards of quality.

  • Quality control: The process of inspecting, testing, and verifying that products, services, or processes meet the required standards of quality.

  • Quality assurance: The process of ensuring that products, services, or processes are designed and implemented in a way that will result in the desired level of quality.

  • Continuous improvement: The ongoing process of identifying and implementing changes in an organization in order to improve the efficiency, effectiveness, and quality of products, services, and processes.

  • Customer satisfaction: The degree to which a customer is satisfied with a product, service, or process.

  • Defect: A characteristic of a product, service, or process that does not meet the required standards of quality.

  • Nonconformity: A deviation from the specified requirements or standards for a product, service, or process.

  • Root cause analysis: The process of identifying the underlying causes of a problem or issue in order to prevent it from occurring again in the future.

  • Six Sigma: A process improvement methodology that aims to reduce defects and improve the efficiency and effectiveness of processes through the use of data and statistical analysis.

  • Total Quality Management (TQM): A management approach that aims to involve all employees in the continuous improvement of the quality of products, services, and processes.

  • Zero defects: A goal of achieving zero defects in products, services, or processes, with the aim of achieving the highest possible level of quality.

Having a common understanding of these and other quality-related terms is important for effective communication and collaboration within an organization, and can help to ensure that everyone is working towards the same goals and objectives related to quality.

You have no rights to post comments

Related Articles

Terminology ■■■■■■■■■■
Terminology is the study of terms and their use. Terms are words and compound words that in specific . . . Read More
Ring ■■■■■■
Ring: In the quality management context, the term 'ring' does not have a specific meaning or application. . . . Read More
Ability at top500.de■■■■■
Ability is defined as the skill and aptitude that an employee needs in order to perform successfully . . . Read More
Torque ■■■■■
In the quality management context, "torque" refers to a rotational force applied to a component or fastener . . . Read More
Indication ■■■■■
Indication may refer to a synonym for sign or a valid reason to use a certain test, medication, procedure, . . . Read More
Muda ■■■■■
Muda (Japanese: waste) describes Toyota's concept in the Toyota Production System (TPS) to improve profitability . . . Read More
Strategy ■■■■■
A strategy is a long term plan of action designed to achieve a particular goal. ; - In the quality management . . . Read More
Indicator ■■■■■
- An indicator refers to a measurable or quantifiable parameter or characteristic that is used to assess . . . Read More
Assessment ■■■■■
Assessment may refer to the process of documenting knowledge, skills, attitudes, and beliefs or a plan . . . Read More
Objective ■■■■■
An 'objective' refers to a specific, measurable, and achievable goal that an organization sets to improve . . . Read More