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1: 3-A Accepted Practices 2: Pressure 3: Standard 4: Process 5: Quality 6: ISO 7: Legal Notice 8: System 9: Treatment 10: Satisfaction 11: Performance 12: Aspect 13: Management 14: Efficiency 15: Operation 16: Consistency 17: Quality management 18: Reliability 19: Risk 20: Knowledge (As of 22:11)
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