Glossary E

The Glossary for Quality Management +++ Popular Articles: 'Equipment', 'Evaluation', 'Effectiveness'

Deutsch: Fehler / Español: Error / Português: Erro / Français: Erreur / Italiano: Errore /

In the context of quality management, an error refers to any deviation from the intended outcome or specification of a product, service, or process. It represents a discrepancy between the actual and the desired state, indicating a failure to meet established quality standards or customer expectations. Errors can occur at any stage of the production or service delivery process and can be related to human mistakes, equipment malfunction, material defects, or inadequate procedures.

Deutsch: Schätzung / Español: Estimación / Português: Estimação / Français: Estimation / Italiano: Stima

Estimation in the context of quality management refers to the process of making informed guesses or calculations about various aspects of products, processes, or projects, such as costs, timeframes, resource requirements, and potential risks. It is a critical activity in planning and decision-making, enabling organizations to allocate resources efficiently, set realistic goals, and identify potential areas of improvement in their quality management systems (QMS).

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Deutsch: Bewertung / Español: Evaluación / Português: Avaliação / Français: Évaluation / Italiano: Valutazione /

In the quality management context, "evaluation" refers to the systematic and objective assessment of processes, products, services, or systems to determine their compliance with established standards, requirements, or expectations. It is a critical component of quality management systems, enabling organizations to identify areas for improvement, track performance, and ensure customer satisfaction.

Deutsch: Ereignis / Español: Evento / Português: Evento / Français: Événement / Italiano: Evento /

Event in the quality management context refers to a specific occurrence or incident that has the potential to impact the quality of products, services, or processes within an organization. These events can encompass a wide range of situations, from routine operations to unexpected incidents, and they play a crucial role in the assessment, monitoring, and improvement of quality management systems. Effective event management is essential for identifying, addressing, and preventing issues that could affect the overall quality and compliance of an organization.

Deutsch: Beweis / Español: Evidencia / Português: Evidência / Français: Preuve / Italiano: Prova

Evidence in the context of quality management refers to the information, records, or data that demonstrate the fulfillment of specified quality requirements or standards. It is a fundamental aspect of establishing, maintaining, and verifying the effectiveness of a quality management system (QMS), providing objective proof that products, services, processes, or systems meet the established quality criteria and regulatory requirements.

Deutsch: Erklärung / Español: Explicación / Português: Explicação / Français: Explication / Italiano: Spiegazione

Explanation in the quality management context refers to the detailed clarification or rationale provided to describe processes, procedures, outcomes, or deviations within a quality management system (QMS). It involves communicating the reasons behind practices, decisions, or occurrences, especially when non-conformities or deviations from expected quality standards arise. An explanation aims to ensure transparency, facilitate understanding among stakeholders, and support continuous improvement by highlighting areas for learning and development.