Glossary A

Deutsch: Prüfer / Español: Evaluador / Português: Avaliador / Français: Évaluateur / Italiano: Valutatore

In the quality management context, an assessor refers to a professional who evaluates the conformity and effectiveness of an organization's quality management system (QMS) against specified quality standards. Assessors are critical in ensuring that organizations meet or exceed the quality standards required by industry regulations, certifications, or customer expectations. They play a key role in the audit process, whether for internal audits conducted by the organization itself or for external audits carried out by third-party certification bodies.

Deutsch: Zuweisung / Español: Asignación / Português: Atribuição / Français: Affectation / Italiano: Assegnazione

Assignment in the context of quality management refers to the allocation of specific tasks, responsibilities, or resources to individuals or teams to ensure that quality objectives and standards are achieved. It involves designating roles, responsibilities, and authority within the quality management system (QMS) to carry out quality-related activities effectively.

Deutsch: Aufmerksamkeit / Español: Atención / Português: Atenção / Français: Attention / Italiano: Attenzione

In the quality management context, "Attention" refers to the focus and consideration given to ensuring that all aspects of product or service quality meet or exceed the specified standards and customer expectations. It involves a conscious effort by organizations to prioritize quality throughout every stage of the production process, from design and development to manufacturing, delivery, and after-sales support. Attention in quality management means actively monitoring and controlling quality parameters, addressing potential issues proactively, and continuously seeking improvements to enhance overall quality performance.

Deutsch: Prüfung / Español: Auditoría / Português: Auditoria / Français: Audit / Italiano: Auditoria /

An Audit in the quality management is an evaluation of a person, organization, system, process, enterprise, project or product. During the audit the auditor perceives and recognizes the propositions before him for examination, collects evidence, evaluates the same and on this basis formulates his judgment which is communicated through his audit report.

The Australian Quality Training Framework (AQTF) sets the standards for training organisations, so that the results (the competency of the students) can be assessed in a comparable way.

Deutsch: Authentifizierung / Español: Autenticación / Português: Autenticação / Français: Authentification / Italiano: Autenticazione

Authentication in the context of quality management refers to the process of verifying the identity of individuals, systems, or processes to ensure that access to sensitive information, areas, or quality-related data is strictly controlled and granted only to authorized personnel. It is a critical component of securing quality management systems (QMS) and protecting the integrity of quality data and processes.

Deutsch: Autorisierung / Español: Autorización / Português: Autorização / Français: Autorisation / Italiano: Autorizzazione

Authorization in the quality management context refers to the formal approval granted to individuals, processes, or systems, allowing them to perform specific actions or access certain resources within an organization. This concept is integral to ensuring that only qualified personnel or systems can make decisions or carry out tasks that affect the quality of products or services. Authorization is a fundamental aspect of quality management systems (QMS), as it helps in maintaining control, ensuring compliance with standards, and protecting the integrity of processes and data.

Deutsch: Automatisierung / Español: Automatización / Português: Automatização / Français: Automatisation / Italiano: Automazione /

Automation in the quality management context refers to the use of technology and processes to streamline, control, and improve the efficiency and effectiveness of quality-related tasks and procedures within an organization. It involves the application of automated systems and tools to manage and monitor various aspects of quality, ensuring that products, services, or processes meet or exceed predefined quality standards. Automation plays a pivotal role in enhancing quality control, reducing errors, and optimizing quality assurance processes.