Glossary U

Deutsch: Benutzerfreundlichkeit / Español: Usabilidad / Português: Usabilidade / Français: Utilisabilité / Italiano: Usabilità

Usability in the context of quality management refers to the measure of how effectively, efficiently, and satisfactorily a product, service, or system can be used by specified users to achieve specified goals in a particular context of use. It encompasses the ease of use and user satisfaction, focusing on designing products and services that meet the needs and expectations of users.