Home
The Glossary of Quality
The Glossary of Quality informs you about all relevant aspects of the world of quality and quality management.
Flexibility
Deutsch: Flexibilität / Español: Flexibilidad / Português: Flexibilidade / Français: Flexibilité / Italiano: Flessibilità
Flexibility in the context of quality management refers to the ability of an organization, system, or process to adapt effectively to changes, challenges, or varying customer demands without compromising on quality. It involves the capacity to modify operations, products, or services promptly in response to internal and external factors, ensuring that the organization remains competitive and continues to meet quality standards and customer expectations efficiently.
Recommendation
Deutsch: Empfehlung / Español: Recomendación / Português: Recomendação / Français: Recommandation / Italiano: Raccomandazione
Recommendation in the context of quality management refers to advice or suggestions provided to improve the quality of a product, service, or process. These recommendations are often the result of audits, reviews, customer feedback, or analysis of processes and are aimed at enhancing efficiency, effectiveness, and customer satisfaction.
Survey
Deutsch: Umfrage / Español: Encuesta / Português: Pesquisa / Français: Sondage / Italiano: Indagine
Survey in the context of quality management refers to a systematic process of collecting data and feedback from customers, employees, or other stakeholders about a product, service, or process. Surveys are designed to gather insights that can be analyzed to identify strengths, weaknesses, opportunities, and threats related to quality management practices and outcomes.
Precision
Deutsch: Präzision / Español: Precisión / Português: Precisão / Français: Précision / Italiano: Precisione
Precision in the context of quality management refers to the degree to which repeated measurements or processes produce results that are close to each other, indicating consistency and reliability in performance. It is a measure of the reproducibility of processes or systems, highlighting the absence of variability among outcomes.